Typhoon Refunds: Ultraheroes Acrobattle
10-7-15
Last night was Hong Kong's weakest Typhoon 8 in history, several productions were cancelled last night. Last night's sold out Ultraheroes Acrobattle show has released the refund information for people who had tickets to last night's show. If you have any information to share with HKELD readers about refund processes for productions, please contact us.
ULTRAHEROES Ticket holders may choose to:
1. Tickets for Thu 9 July, 2015 4pm or 7pm " ULTRAHEROES ACROBATTLE LIVE IN HONG KONG 2015 " are valid for any subsequent performances during 10-12 July 2015 of the ULTRAHEROES ACROBATTLE LIVE IN HONG KONG 2015. However patrons must present the original hard tickets at the door for entry.
OR
2. Request for a full refund with the following procedure from 20 Jul 2015 – 31 Jul 2015.
1) Must return the event tickets to the HK Ticketing Box Office at the Hong Kong Convention and Exhibition Centre during business hours from 20 Jul 2015 – 31 Jul 2015 to process a refund.
2) Business Hours: Monday – Saturday, 11am – 7pm and closed on Sundays and Public Holidays
3) Any Refund requests received after 31 Jul, 2015 will not be processed.
Tickets Purchased by Credit Card
Full refund will be automatically deposited to the same Credit Card account used for ticket purchase within 30 days upon submission of a completed Refund Application Form with concert ticket(s).
Tickets Purchased by Cash
An immediate full refund in cash will be made at the Box Office counter upon submission of a completed Refund Application Form with concert ticket(s). The ticket holders must sign to acknowledge receipt of the refund.
Tickets Purchased from Promoter
Please contact Promoter’s programme enquiry hotline at 2669 4798.
Should there be any enquiries, please call HK Ticketing Customer Service Hotline on 31.288.288.
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